Cross cultural training is quite crucial for your business when you are planning to diversify or expand beyond your country’s geographical boundaries.
Here are a couple of mistakes that should be avoided while conducting a cross cultural training for the client.
Never treat your client as your social equal
Your clients will typically look at your relationship not horizontally but vertically. Your client should regard you at a higher status in the society and an expert. If that was not the case, they would not have hired you in the first case. A client may ask for your suggestions and show dependence on you. Training should be conducted in such a manner that it draws out a high degree of participation from your client. You can try the following tips to avoid any pitfalls while conducting a cross cultural training:
- You need to continuously ask questions, Avoid giving too much advice as they will then want more suggestions from you.
- Get affirmation of the ideas of your clients and then train them so that they can improve on those points.
- Make sure that you do a heads up on your client’s accomplishments too. For instance, you can pinpoint whether the work has been done by the client or not; trying to come out with ideas, making new plans, making decision on a particular action and then implementing it.